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Friends of Jenner House
 

Appointments
You can make appointments to see your doctor by coming into the surgery or by
telephoning Harlow (01279) 418136.

Routine appointments will be offered for the first available appointment. The
Practice also makes appointments available on the day. You need to ring at
8.30am for an appointment that morning, or 1.30pm for an appointment that
afternoon. If there are no appointments available and the problem is medically
urgent then you will be given an Emergency appointment. We cannot guarantee
that you will see the doctor of your choice but you will be seen. Please remember that these are Emergency appointments, only 5 minutes duration and for the immediate emergency concerned.

If you need to cancel an appointment please let us know so that we can offer it
to another patient.

Emergencies:
Harlow (01279) 418136
Daytime emergencies - Phone surgery number and the practice duty doctor will be contacted.

Out of Hours Emergencies
The Partnership of East London Co-operatives (PELC) covers emergencies after evening surgery (6.30 pm) and all weekend until Monday morning 8.00am (or Tuesday morning after a Bank Holiday weekend). Telephone the surgery number for details (
01279 418136) or telephone PELC directly on 0208 911 1133.

NHS Direct
Is a 24-hour telephone helpline. The helpline is led by nurses who can help to reassure you and give you telephone advice and health information. Anyone can ring NHS Direct, on
0845 4647 at anytime for health advice. NHS Direct is part of the NHS and works alongside existing health services.

Walk-in Centre
Situated at Wych Elm (near the hospital) and open between 7.00a.m. and 10.00p.m. Monday to Friday and 9.00a.m. -10.00p.m. Saturday - Sunday. Staffed by Nurse Practitioners and dealing with Minor Illness/Injuries. Offer early morning blood tests 7.00 - 9.00a.m. Monday to Friday but you must remember your blood test form.

Home Visits
Harlow
(01279) 418136
Patients whose illness prevents them from attending the surgery can be visited at home. Please try to request your visit between 9.00 - 10.00 a.m.